ClubHouse Online Integration
To provide you with the correct information regarding what server and network setup you require to integrate with ClubHouse Online
Please select the appropriate Back Office software platform the club is using
If you are the club's IT and are not sure what software the club is using please check with them before proceeding.
Integration Network & Security Information
The Information below is not related to Server Requirements but security features for the ClubHouse Online Website.
ClubHouse Online Website Security Features
As part of our commitment to upholding industry best practices, we ensure that your ClubHouse Online website and mobile app are secure
Two-Factor Authentication (2FA)
The option for clubs to ask their members to use two-factor authentication (2FA) when logging in to the club website or mobile app.2FA will require members to provide two pieces of information to verify their identity including:
- Their username and password
- A one-time code sent to the email address associated with their ClubHouse Online user account
Clubs will have the option to activate 2FA and set an interval for how often it is required. For example: Every 30 days, 60 days, or 90 days. Once activated, all Members will be enrolled in 2FA. Members will have the option to opt out of 2FA, but it is strongly encouraged that they use this extra layer of security.
Click here for Two-Factor Authentication Configuration documentation
Please watch the video in the link below to learn how a member will experience 2FA and how tey can enable/disable it allowed by the club.
Login Configuration - Two-Factor Authentication (2FA) Member's Perspective
Login Configuration - Two-Factor Authentication (2FA) Setup
User Lockout feature
This feature is activated upon a set number of unsuccessful login attempts by a member. The default is configured at 5 attempts, where once this number is met, the user will be locked out for 30 minutes (default setting). Both the number of unsuccessful login attempts and lockout duration can be configured by the club.
- This setup can be completed for members and administrators if desired
- A member can unlock their own account by resetting their password
- Administrators have the ability to verify how many unsuccessful login attempts have occurred as well when the lockout expire for a particular user account should they already be locked out
- The administrator can also unlock a user account
Click here for user Lockout configuration documentation
Password Configuration and settings
It is recommended to enforce a secure and complex password. This would entail setting the minimum password length at 14 characters with the highest complexity, which includes at least one number, letter and special character.