Managing My Bookings

Tee Time Reservations

Update a Tee Time Reservation

Any Reservation or Request completed by a member can be edited via the My Bookings screen. In order to edit your Reservation/Request you will need to follow these steps

1. From the My Booking screen, click on the Edit Booking button to the right of the Reservation or Request.
2. This will open the Book Tee Times to edit your Reservation, or the Make Request page to edit your Request.
3. From this window, the following updates can be made:
   • Change Booking Time
   • Change # of Holes
   • Change Rental Clubs
   • Updating the Players in the booking:
     • Add Players
     • Remove Players(including yourself)
     • Update Player information

4. Once you are satisfied with the changes, click on the Update Booking button to confirm the changes.

After you have clicked on Update Booking, the Booking Confirmation window will be displayed with the updates you made. An Email Notification will be sent to all of the players in the booking advising of the updates that were made. Once you you close the Booking Confirmation window, you will brought back to the My Bookings screen where you updated booking will be displayed.

Note: When editing a tee time request, the member has the additional ability to edit their earliest and latest acceptable tee time reservation and to edit their wait list option. For more information please review section Making a Tee Time Request.

Cancel a Tee Time Reservation

In order to Cancel a TeeTime Reservation/Request you will need to follow these steps:

1. From the My Booking screen, click on the Delete button next to your TeeTime Reservation/Request.
2. This will display a confirmation prompt to confirm the cancellation which you will click Yes.

3. Once you have clicked Yes to the confirmation prompt, the My Bookings screen will refresh and your reservation will be removed.

An Email Confirmation will be sent to all the players advising them of the cancelled Booking.

Dining Reservations

Edit Dining Reservation

Dining Reservations cannot be updated online at this time. All updates can be completed within Activity Management/Encore or the member can cancel their reservation and attempt to book again.

Delete a Dining Reservation

In order to Cancel a Dining Reservation you will need to follow these steps:

1. From the My Booking screen, click on the Cancel button next to your Dining Reservation.
2. This will display a confirmation prompt to confirm the cancellation which you will click Yes.

3. Once you have clicked Yes to the confirmation prompt, the My Bookings screen will refresh and your reservation will be removed.

An Email Confirmation will be sent to the owner of the booking advising them of the cancelled Reservation

Court Reservations

Edit a Court Reservation

In order to Update your Court Reservation you will need to follow these steps:

1. From the Cout Scheduler screen navigate to the My Bookings Tab, click on the Booking you wish to change
2. Click on the Edit Booking
3. From here you can update the following information:
   • Number of Players
   • Rental options
   • Players

4. Once you are satisfied with the changes made, click on Update Booking to confirm your changes.

The Booking Confirmation window will be displayed with new details of your booking. A Email Notification will be sent to the players of the booking updating them with the new details. Closing the Booking Confirmation window will bring the user back to the My Bookings screen.

Delete a Court Reservation

If you wish to Cancel a Court Booking, you will need to follow these steps:

1. From the Cout Scheduler screen navigate to the My Bookings Tab, click on the Booking you wish to change.
2. Click on Cancel Booking

3. Once you have clicked Yes, Cancel to the confirmation prompt, the My Bookings screen will refresh and your booking will be removed. An Email Confirmation will be sent to all the players advising them of the cancelled booking.

Event Registrations

Edit an Event Registration

In order to update your Event Registration you will need to complete the following steps:

1. From the My Bookings screen, click on the Update Reg button to edit your Reservation.
2. From the Update Booking window you will be able to update the following information:
   • Add Registrants
   • Remove Registrants(Including yourself)
   • # of Registrants(If Quick or Hybrid Registration)
   • Individual/Booking Question responses(If applicable)
   • Booking Notes

3. Once you are satisfied with the changes made, click on Update to confirm the changes.

Once you have click on Update you will be brought back to the My Booking screen and your updated Reservation will be displayed. An Email Notification will be sent to all the registrants advising them of the updates to the Registration.

Delete an Event Registration

If you wish to Cancel an Event Registration, you will need to follow these steps:

1. From the My Booking screen, click on the Cancel button next to your Event Registration.
2. This will display a confirmation prompt to confirm the cancellation which you will click Yes.

3. Once you have clicked Yes, Cancel to the confirmation prompt, the My Bookings screen will refresh and your booking will be removed. An Email Notification will be sent out to all the registrants advising them of the cancelled of the Registration.