Member Registration Process

The Clubhouse Online Premium App allows members to register directly through their club’s Premium mobile application without first logging in to the club’s website.

If the member already has an account (that is, a user record already exists in Clubhouse Online > Users), selecting Account Activation / Registration starts the account activation process. For more information, see the Member Account Activation Process.

If the member does not yet have an account and no user record exists in Clubhouse Online > Users, selecting Account Activation / Registration starts the registration process. 

Member Registration Overview

Just like the website, member registration in the Clubhouse Online Premium App follows a simple three-step process.

1. Access Registration
2. Member Validation
3. Account Creation

Step 1: Access Registration

1. The Clubhouse Online Premium App must be downloaded and opened.
2. From the main screen, open the slide-out menu using the sandwich icon on the further top-right and select Member Login.
3. On the login screen, select the Account Activation / Registration button.
4. This initiates the account setup process and proceeds to the Member Validation screen.

Step 2: Member Validation

After choosing Activation / Registration, the Member Validation screen appears.

1. Enter the required member information exactly as it appears in the club’s records: 

Member number

First name

Last name

2.  ​Select Validate to continue.
 

• The app verifies the information against the club’s back-office system (Jonas Club Management or Encore).
• If the details match, validation is successful and the setup process moves forward to the Member Registration screen.
• If any information does not match exactly, a validation error appears. The member must correct the details before continuing. For further assistance, please contact the club directly.

Step 3: Member Registration / Account Creation

1. After successful validation, the member is taken to the Member Registration screen, where the account can be created.
2. Create a username
3. ​Create a password according to the club’s login configuration (Passwords are case-sensitive)  
4. Review the email address, which is automatically populated from the back-office/.

If the email address is incorrect or needs to be updated, contact the club to request the change. After the club updates it, restart the registration process to use the new email.

If no email address is auto-populated, enter the preferred email address. This email will be saved in the Clubhouse online database and the club’s accounting software.

5. After all required information is entered, select Create User to complete the registration process.

Registration Complete

1. The member is redirected to the login screen.
2. The username is automatically populated; only the password needs to be entered to log in.
3. The same credentials can be used to access:

The Clubhouse Online Premium mobile application

The club’s Clubhouse Online website