Configuring Push Notifications

Push notifications are used to send messages to members from the mobile app. Examples of what notifications can be used for are reaching out to your members with updates such as course closures, special events, reminders, etc. In order for a member to receive a push notification they must be logged into the app, but the app does not have to be open on their mobile device at the time the notification is received; push notifications also have to be enabled for the app on the member's mobile device. Push notifications can also be enabled for the following booking modules: JCM Tee Time Reservations, and Dining Reservations and Court Reservations within Jonas Activity Management or Encore.

  • ClubHouse Online
  • Jonas Club Management
  • Activity Management
  • Encore

ClubHouse Online

In order to create a push notification you need to follow these steps:

  1. From within Club Central, click on the 'planetary' icon
  2. Click on the Modules menu and select Mobile App from the items below
  3. Select the Push Notifications tab


Create a New Notification

Click Create at the top of the page. 


This will take you to the page to create a new push notification where you will find the following fields:

  • Title: The name/heading of the notification that pops up on a member's mobile device. Make sure the title is clear and direct. Note that there is a 25 character limit. Example - Course Closed July 5th
  • URL: You can include a URL in the notification. In order to include a URL make sure you checkmark the URL box. Note that you need to add the full URL including http:// or https://
  • Message: This is the main message of the notification. Note that there is a 283 character limit. Example - The course will be closed on July 5th from 8:00 AM to 5:00 PM
  • Send On: By default it will say Now, and the message will be sent out shortly after you click on Save even if you do not enter a date and time in the field. If you would like to schedule this notification, click the calendar icon to set a specific date and time

Selecting the Recipients

There are two options in regards to selecting the recipients of a notification:

  • By Member Status: Can select specific Member Types and/or Member Statuses
  • By Member Name: Can select a specific member(s). Note that only members who have created an account on the website will display here

Once you have created your notification, click the Save button at the top of the page. A pop up will appear saying Notification saved: The notification has been saved successfully. Click OK and this will take you back to the main Push Notifications page.

Note: A notification does take a few seconds to send and will have Pending status. You can edit a notification (but cannot edit the URL) by clicking on the Pencil Icon if it has not yet sent. You cannot edit a notification that has been sent.

Managing Notifications

In this section you are able to view all push notification messages that have been created. Once a notification has been created it cannot be deleted.

The Notification Filter allows you to search for push notifications using the following fields: 

  • Notifications: Search by Created, Updated, Scheduled or Sent notifications
  • Text: Search by text in a notification such as the title
  • Date Range: Drop downs to choose a to and from date

There is a Search and Reset button on the right hand side. You can also navigate through the page numbers and change the items per page. It is recommended to have no more than 25 notifcations display per page.

In the table you can see all the push notifications that have been created. If you click on a column title (example: Scheduled) the table will filter the notifications by this column.

Under the Actions column you can find the following icons:

  • Eye Icon: This will allow you to preview the notification but you will not be able to edit it
  • Copy Icon: To resend a push notification that was previously created; this will allow you to copy the notification where you can now modify the copy and select the recipients
  • Pencil Icon: If a notication has been future dated, you will see the pencil icon which will allow you to edit all the fields in the notification except for the URL before it is sent

The table also includes the title and message of the notification, when it was created, updated and scheduled, and what it's status is (sent, pending, etc.)

Note: All times displayed are in Eastern Standard Time.

 

Jonas Club Management

Members can receive push notifications to the club's Mobile App for reservations made through the JCM Tee Times module. Prior to enabling Push Notifications for JCM Tee Times, you will need to have a feature activated by our Web Support team. 

Enabling Push Notifications for JCM Tee Times

  1. Log into Jonas Club Management and Navigate to the Golf Courses menu: Tee Time Management -> Files -> Golf Courses
  2. Select the Club Code and Golf Course
  3. Click on the Communications menu in the right hand navigation 
  1. From the Communications window, configure the notification options for each Tee Time Event. Notification Options Include:
    • No Communication – No communications will be sent
    • Email – Email confirmations will be sent only via the club’s email server
    • Push Notification – Only Push Notifications will be sent via the Clubhouse Online App
    • All Methods – Both Email confirmations and Push Notifications will be sent
  2. Once the selections have been made, click the OK button to save

Push Notifications Complete

Once you have saved these changes, any bookings made within JCM or from Clubhouse Online will generate a Push Notification for the corresponding member who is logged into the club’s Clubhouse Online App.  The push notification will appear similar to the image below.


 

 

Activity Management

Members can receive push notifications to the club's Mobile App for reservations made through the Court Reservations and Dining Reservation modules.  Prior to enabling Push Notifications for these booking modules, you will need to have a feature activated by our Web Support team.

Enabling Push Notifications for a Booking Module

  1. Receive confirmation from Web Support that push notifications can be enabled for the desired booking module
  2. Log into Jonas Activity Management
  3. Navigate to the booking module
  4. Click on the Settings for that module and select the Notifications tab
  5. From the Notifications tab check off the Send Push Notification option in the desired booking event sections
  6. Click on Save to confirm your changes

Push Notifications Complete

Once you have saved these changes, any bookings made within Jonas Activity Management or from Clubhouse Online will generate a Push Notification for the corresponding member who is logged into the club’s Clubhouse Online App. The push notification will appear similar to the image below.


 

Encore

Members can receive push notifications to the club's Mobile App for reservations made through the Court Reservations and Dining Reservation modules.  Prior to enabling Push Notifications for these booking modules, you will need to have a feature activated by our Web Support team.

Enabling Push Notifications for Courts

  1. Receive confirmation from Web Support that push notifications can be enabled for the desired booking module
  2. Log into Encore
  3. Navigate to the booking module
  4. Click on the Settings for that module and select the Notifications tab
  5. From the Notifications tab check off the Send Push Notification option in the desired booking event sections
  6. Click on Save to confirm your changes

Push Notifications Complete

Once you have saved these changes, any bookings made within Encore or from Clubhouse Online will generate a Push Notification for the corresponding member who is logged into the club’s Clubhouse Online App. The push notification will appear similar to the image below.